Our team provides personalised service from the very beginning of your booking right through until you finish your stay.
All Disability Homestay Network (DHN) placements include:
- All meals
- Hosted accommodation with a well-matched host
- Host suitability checks and training
- Personal care and assistance with daily life tasks
- One-on-one personalised attention and support
- Activities the participant and the host agree to
- Internet access
- Transportation around the community
- Guest and host liability insurance
- 24/7 emergency assistance
While the majority of costs during your stay will be covered, we recommend you bring some spending money for extras such as souvenirs or gifts.
Short Term Accommodation Pricing
Short Term Accommodation, sometimes referred to as NDIS respite accommodation, is paid out of the Core Supports budget of your NDIS plan.
DHN offers three product categories based on the level of support you require: Lower Support, Medium Support, and High Support.
Our team will work with you to determine which product will suit your needs based on the information you provide us during the booking process.
1:4 or 1:3 STA and assistance with daily living – Lower support needs
(no behavioural plans and ambulatory)
| Product | Price (Per Day) |
|---|---|
| STA and Standard Assistance (Weekday) | $580 |
| STA and Standard Assistance (Saturday) | $700 |
| STA and Standard Assistance (Sunday) | $850 |
| STA and Standard Assistance (Public Holiday) | $1,000 |
1:2 STA and assistance with daily living – Medium support needs
(no behavioural plans and ambulatory)
| Product | Price (Per Day) |
|---|---|
| STA and Medium Assistance (Weekday) | $950 |
| STA and Medium Assistance (Saturday) | $1,200 |
| STA and Medium Assistance (Sunday) | $1,500 |
| STA and Medium Assistance (Public Holiday) | $1,800 |
1:1 STA and assistance with daily living – High support needs
| Product | Price (Per Day) |
|---|---|
| STA and High Assistance (Weekday) | $1,750 |
| STA and High Assistance (Saturday) | $2,250 |
| STA and High Assistance (Sunday) | $2,850 |
| STA and High Assistance (Public Holiday) | $3,450 |
Please note that pricing is current as at 1 January 2022 and may change at any time, but will not affect a current individual placement without prior notice.
Application Process
Step 1 – Submit your booking enquiry.
Step 2 – Our team will contact you to confirm the details of your stay, go over your Disability Homestay Network profile and program needs.
If you have an agent or support coordinator we will work with them to understand your goals and any requirements you have for your stay.
Step 3 – We will use your profile to match you with a host. We want to ensure you are comfortable with your host family, so you will have the opportunity to look at their profile before we finalise your placement.
Step 4 – Once you confirm you are happy to stay with the selected host, we will finalise your booking and provide you with contact details for your host family. If you want to, you can contact them before your stay so you can introduce yourself and learn a bit more about them.
Step 5 – Enjoy your stay at your host’s home.
Payment Procedures
We will issue you a quote after we receive your application. The quote will outline the estimated cost of your stay so you are aware of the fees to be paid.
Your final invoice must be paid within 7 days after the departure date of your stay.
Cancellation and Refund Policy
We understand that plans can change and unexpected things might happen that may affect your journey or your stay. We will provide flexibility where possible.
Please read the Disability Homestay Network Cancellation and Refund Policy for information about how to cancel a booking, the timeframes required to cancel a booking and the fees that may be associated with cancelling a booking (in line with the NDIS Short Notice Cancellation process outlined in the NDIS Price Guide).